Hamilton.net FAQ

How Do I Contact Hamilton.net for Billing or Tech Support?
Through email (info@hamilton.net), phone: 1-877-426-5638 (402-694-6655), or mail: Hamilton.net, 1001 12th St., Aurora, NE 68818 .

Where Do I Find Information on How to Setup My Computer for Hamilton.net Access?
Click here for the electronic version of our setup guide (found in the Helpdesk area)

How do I change my passwords for email and dialup?
You may call us to change those passwords or you may change them online at this link.

What are the Local Dialup Numbers for the Towns served by Hamilton.net?
The list of local dialup numbers is found here...

What is the Hamilton.net billing cycle?
Our typical billing cycle runs from the 20th to the 19th of the month, however there are a few exceptions. High speed services (DSL and Wireless) have a billing cycle of the 1st to the end of the month.

How Do I Setup my Account for Automatic Billing?
To activate automatic bank deduct (checking or savings accounts) please click here. To activate monthly credit card billing (for non Hamilton telephone customers only) please call our billing staff at 877-426-5638 or 694-6655. Accounts on bank deduct will still receive a statement, accounts on credit card billing will not receive a paper statement.  Electronic payments are taken on the 10th of the month.

How Do I Access my Hamilton Internet Account When Traveling?
High speed internet is often available at hotels, truck stops and public hotspots. If you are in a location with no high speed internet available, use the Hamilton traveling 800# (888-287-4606) which bills at 15 cents/minute.

How do I protect my children from unsafe websites? - We have been testing a program called K9 Web Protection and have had good results with it. The good news is that it's free for home use. We are not able to provide tech support for it, but their website does have a variety of support methods available.