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3G FIRMWARE UPDATE

Please note that the following upgrade is for users who have Axesstel boxes only. It does NOT work on any other equipment.

Follow the instructions below for your operating system. If you don't know which one you have please CALL OUR TECH SUPPORT at 877-426-5638 so that we may assist you.

If you have AVG antivirus you will need to first disable the resident scanner. Be sure to re-enable the resident scanner when you're finished with this update. Click here for screenshots of AVG if you need them.


WINDOWS XP USERS

1. Make sure your Axesstel box is turned on and connected to you computer and close all applications.
2. Click here to Download the file
3. A File Download box will appear, click “save”
4. A Save As box will appear, choose “desktop” in the “save in:” drop box, click “save”
5. A Download Complete box will appear, click “close”
6. Minimize this instruction box and click on the newly created icon labeled “3g” (for some users, the icon may be entitled “3g.exe”)
7. An unzip box (such as Winzip) will open, double click on “3g.exe”
8. If a caution box appears, click “yes”
9. Several “host” boxes will appear in succession, read each and click “OK” for each
10. IMPORTANT – The process may take several minutes and may appear to be complete but do not interact with the computer until a final “host” box appears stating “modem has updated successfully”, click “OK”
11. In some instances an additional “host” box will appear thanking you for using Hamilton.net, click “OK”
12. Restart your computer
13. Delete the “3g” or “3G.exe” icon on your desktop
14. YOU’RE DONE!


WINDOWS VISTA USERS

1. Make sure your Axesstel box is turned on and connected to you computer and close all applications.
2. Click here to Download the file
3. A File Download box will appear, click “save”
4. A Save As box will appear. Click the down arrow to the left of browse folders to bring up the folders list and click on desktop. Then click the save button.
5. A Download Complete box will appear, click “close”
6. Minimize this instruction box and click on the newly created icon labeled “3g” (for some users, the icon may be entitled “3g.exe”)
7. A window appears and 3g will appear as an application. Click on 3g.
8. If a user access control window appears that states "An unidentified program wants to access your computer" click "Allow"
9. If an open file-security warning window appears, click "Run".
10. Several “host” boxes will appear in succession, read each and click “OK” for each
11. IMPORTANT – The process may take several minutes and may appear to be complete but do not interact with the computer until a final “host” box appears stating “modem has updated successfully”, click “OK”
12. In some instances an additional “host” box will appear thanking you for using Hamilton.net, click “OK”
13. Restart your computer
14. Delete the “3g” or “3G.exe” icon on your desktop
15. YOU’RE DONE!


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E-mail Hamilton Telecommunications at info@hamilton.net